Leeds again

Another trip to Leeds, this time to fix the internet link in the Leeds incubator. I’d assumed that because the router wasn’t responding it would be down to someone unplugging something - in fact it turned out to be a fault with the BT line. Calling the number gave perfectly normal ringing, but there was a total lack of tone - either dial or web - from the linebox. Hence no ADSL, hence no remote access. Even more annoyingly, there still isn’t any phone service in the Leeds incubator space.

BT have this rather nifty SMS update facility now - “your fault has been escalated”, “an engineer has been dispatched to site”, “your fault is now resolved” etc. Unfortunately the last one was a bit optimistic - there’s still no response from the router, which makes me think another visit is needed tomorrow. Something obviously needs kicking again…

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