Are Fondant Fancies a bunch of scammers?

The best newsreader software I’ve come across so far is Shrook, produced by the wonderfully-named Fondant Fancies. So once I’d given it a whirl, I decided to buy it, online via SWREG. The only problem is that a week later, I still haven’t got an unlock code. And they haven’t replied to my emails chasing them. And SWREG don’t have any kind of contact details listed on their site.

So, is this a) a cockup; or b) a scam?

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